Privacy Policy

Tech Wave Limited (“Tech Wave,” “we”) respects your privacy. This Policy explains how we handle personal data when you use our website or engage our services.

1. Data We Collect

From You

• Identity data: name, title, nationality
• Contact data: email, phone, business address
• Business data: company name, registration number, industry
• Commercial data: commodity preferences, transaction interests
• Communications and meeting records

Automatically

• Device, browser, IP address
• Site usage and analytics data
• Cookies (see Cookie Policy)

From Third Parties

• Business directories and trade references
• Publicly available business information

2. Why We Collect Data

• To respond to inquiries and provide services
• To verify counterparties for routine commercial purposes
• To communicate about engagements and updates
• To improve our website and services
• To meet legitimate legal obligations
• For marketing communications, only with consent

3. Lawful Basis

• Contract — to deliver services you've engaged us for
• Legitimate interest — for routine business operations, security, and verification
• Consent — for marketing and non-essential cookies
• Legal obligation — where required by applicable law

4. Sharing Your Data

We share data only as needed with:

• Inspection partners (e.g., SGS, Bureau Veritas) — for shipment verification
• Logistics providers — shippers, freight forwarders, customs brokers
• Third-party providers introduced to you — only with your consent and for the specific engagement
• Professional advisors (lawyers, accountants) under confidentiality obligations
• Authorities where required by law

We do not sell personal data.

5. International Transfers

We operate across West Africa and serve clients globally. Data may be transferred between jurisdictions. We use Standard Contractual Clauses or equivalent safeguards where appropriate.

6. Retention

We retain data only as long as necessary:

• Active client data: duration of relationship plus reasonable archival period
• Inquiry data: typically 24 months
• Marketing consent: until withdrawn

7. Your Rights

Subject to applicable law, you may:

• Access your data
• Correct inaccuracies
• Request deletion
• Restrict or object to processing
• Withdraw consent
• Lodge a complaint with your local data protection authority

Contact: privacy@techwave.ng. We respond within 30 days.

8. Security

We use:

• TLS encryption for data in transit
• Access controls
• Confidentiality obligations on staff and partners

9. Cookies

See our Cookie Policy.

10. Children

Our services are B2B. We do not knowingly process data of persons under 18.

11. Updates

We may update this Policy. Material changes will be posted with a new date.

12. Contact

Tech Wave Limited
3 Boge Gbaga Pipeline, Ikorodu, Lagos, Nigeria
Email: privacy@techwave.ng